We're investigating reports of an issue with Google Drive. We will provide more information shortly.
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Google Workspace |
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We're investigating reports of an issue with Google Drive. We will provide more information shortly.
**Summary** Multiple Google Workspace services may be inaccessible to some customers in the EMEA region. **Description** We are experiencing an issue with multiple Google Workspace services beginning on Thursday, 2025-09-04 00:43 PDT. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2025-09-04 04:00 PDT with current details. We apologize to all who are affected by the disruption. **Customer Symptoms** Google Workspace services may not load for impacted users. **Workaround** None at this time.
We are experiencing an issue with multiple Google Workspace services beginning on Thursday, 2025-09-04 00:43 PDT. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2025-09-04 04:00 PDT with current details. We apologize to all who are affected by the disruption.
We are experiencing an issue with multiple Google Workspace services beginning on Thursday, 2025-09-04 00:43 PDT. Google Workspace services may not load for impacted users. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2025-09-04 04:00 PDT with current details. We apologize to all who are affected by the disruption.
**Summary** Google Docs customers may have observed '500' errors when accessing editors. **Description** We were experiencing an issue with Google Docs beginning at Monday, 2025-08-25 14:27 PDT. Our engineering team has successfully mitigated the issue and we are currently monitoring our system for stability. We will provide an update by Monday, 2025-08-25 15:30 PDT with current details. We apologize to all who are affected by the disruption. **Symptoms** Impacted customers may have observed '500' errors when accessing Docs editors, including docs, spreadsheets, presentations, and drawings **Workaround** None at this time.
**Summary:** Google Voice customers may have been unable to place or receive calls on their Google Voice clients and desk phones **Description:** Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Monday, 2025-08-25 15:00 PDT. **Diagnosis / Customer Symptoms:** Affected customers may have experienced dropped calls and connection issues intermittently. **Workaround:** None at this time.
Some ChromeOS customers experiencing issues signing on. **Description:** We are experiencing an issue with ChromeOS M-139. Our engineering team continues to investigate the issue. We will provide more information by Wednesday, 2025-08-27 13:00 US/Pacific with current details. We apologize to all who are affected by the disruption. **Symptoms:** Authentication failures are occurring on ChromeOS M-139, affecting Single Sign-On (SSO) with educational partners Clever and Classlink. The issue is also causing 2-Step Verification (2SV) to fail for some users. **Workarounds:** There are 2 workarounds and you can follow one of them. 1. Rollback to the previous version M138. Detailed instructions https://support.google.com/chrome/a/answer/12569990. OR 2. Change LoginAuthenticationBehavior (https://chromeenterprise.google/policies/#LoginAuthenticationBehavior) to "Authentication via the default GAIA flow"
Various Workspace services are experiencing elevated latency and error rates
**Summary:** Google Drive users may be unexpectedly logged out of Drive for Desktop. **Description:** We are experiencing an issue with Google Drive for desktop, beginning on Wednesday, 2025-07-16 10:24:07 PDT. Our engineering team has identified the source of the issue and is implementing a fix. We will provide more information by Wednesday, 2025-07-16 12:30:00 PDT with additional details. We apologize to all who are affected by the disruption. **Diagnosis / Customer Symptoms:** Google Drive users may experience being logged out of Drive for Desktop and see error “Your administrator has restricted Google Drive access to authorized devices. You have been logged out, and all Google Drive content related to your account has been wiped from this computer. Please contact your administrator to learn more.” Only enterprise customers are impacted. **Workaround:** Administrators may go to the Drive for Desktop settings in Admin Console under Apps > Drive and Docs > Drive for desktop > Enable Drive for desktop and uncheck “Only allow Google Drive for desktop on authorized devices” For details see https://support.google.com/a/answer/7491144.
We have received reports of an intermittent issue with Google Meet beginning at Wednesday, 2025-07-02 11:49 PDT. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-07-02 13:45 PDT with current details. We apologize to all who are affected by the disruption.
We're investigating reports of an issue with Gmail, Google Calendar, Google Chat, Google Cloud Search, Google Docs, Google Drive, Google Meet, Google Tasks, and Google Voice. We will provide more information shortly.
**Summary:** Google Classroom experiencing elevated latency issue **Description:** We are experiencing an Classroom beginning at Monday, 2025-06-09 15:00 PDT Our engineering team continues to investigate the issue. We will provide an update by Monday, 2025-06-09 17:00 PDT with current details. We apologize to all who are affected by the disruption. **Diagnosis:** The impacted users would experience increased latency while using Classroom. **Workaround:** None at this time.
**Summary** AppSheet application and Dashboards are not showing within Looker Studio. **Description** We are experiencing an issue with AppSheet beginning on Thursday, 2025-05-22 10:00 US/Pacific. Our engineering team identified the cause was due to a recent change and are actively working on the rollback. The mitigation is expected to complete by Thursday, 2025-05-22 19:45 US/Pacific. We will provide more information by Thursday, 2025-05-22 20:15 US/Pacific. **Customer Symptoms** AppSheet apps will not show within Looker Studio and Dashboards will return Error. **Workaround** None at this moment
**Summary:** Multiple Workspace services are experiencing elevated error rates **Description:** Beginning at 08:08 US/Pacific time on Tuesday, May 13, 2025, there is an ongoing issue affecting Google Docs, Google Sheets, Google Slides, Gmail, Google Chat, and Google Meet. Internal monitoring indicates that Google Docs was recovered as of 08:15 US/Pacific time, and the engineering team is still investigating the issue for the remaining impact. We will provide an update by Tuesday, 2025-05-13 09:30 US/Pacific with current details. **Symptoms:** Affected customers are experiencing elevated error rates for the workspace services **Workaround:** Customers can retry the errored operation.
**Summary** Google Cloud Workspace customers are experiencing an error while using https://gemini.google.com **Description** We are experiencing an issue with Gemini beginning at Monday, 2025-05-12 20:04 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2025-05-12 22:00 US/Pacific with current details. We apologize to all who are affected by the disruption. **Customer Symptoms** When accessing https://gemini.google.com, the users may observe an error, "Gemini is currently on a break. Give it a moment and try again later." **Workaround** None at this time.
**Summary:** Google Drive and Gmail customers are experiencing rendering issues with some PDF files **Description:** We are experiencing an issue with Google Drive, Gmail beginning at Wednesday, 2025-05-07 07:47 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-05-07 09:15 US/Pacific with current details. We apologize to all who are affected by the disruption. **Customer Symptoms:** Some PDF files in Google Drive and Gmail are not being displayed properly **Workaround:** None at this time.
We're investigating reports of an issue with Google Workspace Support. We will provide more information shortly. The affected users are able to access Google Workspace Support, but are seeing error messages, high latency, and/or other unexpected behavior.
**Summary:** Chat support functionality is degraded for Google Workspace Support customers. **Description:** We are experiencing an issue with Google Workspace Support beginning on Saturday, 2025-04-05 21:04 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Sunday, 2025-04-06 01:00 US/Pacific with current details. We apologize to all who are affected by the disruption. **Diagnosis:** Customers will be unable to contact Google Workspace support via Chat support. **Workaround:** Impacted customers can create a support case for any assistance.
Calendar users in Chile's Aysén region need to update the time zone for all events taking place after 2025-04-05 which are impacted by the new DST rules. On 2025-03-20, Chile's Aysén region adopted a new time zone (IANA: "America/Coyhaique”). This time zone will diverge from the continental Chile time zone “Chile Time” (IANA: “America/Santiago”) after 2025-04-05, by staying at UTC-03. Users in, or operating in, the Aysén region will be impacted: their events taking place after 2025-04-05 will be, by default, in the Chile time zone and will diverge by one hour compared to the new Aysén region local time. Impacted users are recommended to take 2 actions as soon as possible: * Go to Calendar Settings > General > Time zone and set their Primary time zone to “Punta Arenas time” (IANA: "America/Punta_Arenas”). * Update all their events taking place after 2025-04-05 in this region to the “Punta Arenas time”. Additionally, we are working on introducing a new time zone for the Aysén region. We will post a communication update when it will be available in Calendar. We will provide an update by Friday, 2025-04-04 13:00 US/Pacific with current details. If impacted users don’t take action, after 2025-04-05 their calendar will: * Show the wrong time with the “Now” red line on Calendar Web; * Display all events shifted by one hour; * Create new events in the wrong time zone.
**Summary:** Video Playbacks are failing for Google Drive Web. **Description** We believe the issue with Google Drive is partially resolved. Full resolution is expected to complete by Tuesday, 2025-03-18 19:30 US/Pacific. We will provide an update by Tuesday, 2025-03-18 21:00 US/Pacific with current details. **Diagnosis / Customer Symptoms:** Google Drive Web users would encounter an infinite spinner during playbacks of the videos. Mobile application users are not impacted. **Workaround** None at this time.
Google Workspace customers can create chats during case creation but experience an issue providing attachments for chat cases
We're investigating reports of an issue with NotebookLM. We will provide more information shortly. The affected users are unable to access NotebookLM.
### **Summary:** Some customers were unable to send SMS on Google Voice. ### **Description:** We have experienced an issue with Google Voice beginning on Monday, 2025-02-17 at 07:06 US/Pacific. Our engineering team has applied the fix which has successfully mitigated the issue. We apologize to all who were affected by the disruption. ### **Diagnosis:** Impacted customers may have received an error message stating ‘The message violates our Acceptable Use Policy’. The issue has impacted only consumer users and not Google Workspace users. ### **Workaround:** Customers may retry to send the SMS which might have resolved the issue. Sending SMS messages from Android or iOS devices appeared to be functioning correctly.
**Summary:** Google Workspace users are experiencing elevated error rates interacting with Google Chat, Google Calendar, Gmail, and Google Meet. **Description:** We are experiencing an intermittent issue with Google Chat, Google Calendar, Gmail, Google Meet beginning at Monday, 2025-02-10 11:51 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2025-02-10 13:00 US/Pacific with current details. We apologize to all who are affected by the disruption. **Diagnosis:** Affected customers are experiencing intermittent errors interacting with Gmail, Google Calendar, Google Chat, and Google Meet. **Workaround:** None at this time.
**Description:** We are experiencing an issue with Gemini beginning at Wednesday, 2025-02-05 14:11 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2025-02-06 11:30 US/Pacific with current details. We apologize to all who are affected by the disruption. **Symptoms:** Some Gemini customers are experiencing issues with "Add File" or "Link File" functionality within Gems **Workaround:** None at this time.
We're investigating reports of an issue with Admin Console. We will provide more information shortly.
Some Workspace Support customers are experiencing issues with creating customer cases We are experiencing an issue with Workspace Support beginning at Tuesday, 2025-01-28 06:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2025-01-28 08:15 US/Pacific with current details. We apologize to all who are affected by the disruption. Customer Symptoms: Some customers may experience an error with creating customer cases. Workaround: After several unsuccessful attempts the customers would be guided to use the Contact Us Form as a backup.
**Summary:** Google Drive, Gmail Web, - Unable to see PDF annotations. **Description:** We are experiencing an issue with Google Drive, Gmail beginning at Wednesday, 2025-01-29 13:24 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-01-29 15:00 US/Pacific with current details. We apologize to all who are affected by the disruption. **Diagnosis:** Customers using Drive Web, Gmail Web, opening PDFs would not see PDF Annotations (shapes, user added text, freehand drawing, etc). All PDF data is still available. **Workaround:** Open the PDF in a different tool.
### **Summary:** Some Gmail Android users may experience elevated crashes ### **Description:** We are experiencing an issue with Gmail beginning on Thursday, 2025-01-23 14:30 US/Pacific. Our engineering team is investigating the issue. We will provide an update by Thursday, 2025-01-23 19:30 US/Pacific. We apologize to all affected by the disruption. ### **Diagnosis:** Customers accessing non-gmail accounts via the gmail app on android devices may experience crashes while opening the email. ## **Workaround:** None at this time.
Customers attempting to start a direct message chat with a new contact from the Chat Web search bar may receive the error “Can’t start a direct message right now. Try again later.” Customers can attempt to start a new direct message using the "New Chat" button. Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Wednesday, 2025-01-22 12:00 US/Pacific.
**Summary :** Google Voice group chat users may receive malformed SMS messages. **Description :** We are experiencing an issue with Google Voice beginning on Tuesday, 2024-11-19 20:45 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2024-11-20 10:00 US/Pacific with current details. **Customer Symptoms :** Google Voice group chat users may receive malformed SMS messages. **Workaround :** None at this time
**Summary:** Google Calendar experienced service issues, preventing some web users from accessing their calendars. **Description:** On November 19, 2024, between 10:44 AM and 12:24 PM US/Pacific, a subset of Google Calendar users encountered problems accessing the Calendar web UI. We sincerely apologize for any inconvenience this may have caused our valued customers. **Diagnosis:** The issue affected Google Calendar Web users and was triggered when users attempted to transfer a calendar event ownership. Once this happened, one or more users were unable to access any part of their calendar through the website. The issue did not affect the Calendar mobile application **Workaround:** There were no workarounds at the time of the issue
**Summary:** We are investigating reports of issues with Google Cloud and Google Workspace Support. **Description:** We are investigating reports of issues with Google Cloud and Google Workspace Support beginning on Friday, 2024-11-15 13:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-11-15 17:30 US/Pacific with current details. We apologize to all who are affected by the disruption. **Diagnosis:** Impacted customers may experience issues with creating and managing the vector cases. The operations like case creation, read and updates may have been impacted. **Workaround:** None at this time.
**Summary:** We are investigating a potential issue with Google Workspace Support. Case creation may fail with an error. **Description:** Our engineering team has determined that further investigation is required to mitigate the issue. We will provide an update by Thursday, 2024-11-14 23:30 US/Pacific with current details. **Diagnosis:** Customers impacted by this issue may observe errors during case creation. **Workaround:** If case creation fails, impacted customers can use the Contact Us Form (CUF) that is automatically generated after the failure.
We're investigating reports of an issue with Google Workspace Support. We will provide more information shortly.
We're investigating reports of an issue with Gmail. We will provide more information shortly.
**Summary:** Gemini might be unavailable in France due to ""Gemini isn’t currently supported in your country. Stay tuned!"" message. **Description:** We are experiencing an issue with Gemini. Mitigation work is now underway by our engineering team. We will provide an update by Wednesday, 2024-10-30 05:00 US/Pacific with current details. We apologize to all who are affected by the disruption. **Diagnosis:** Customers accessing gemini.google.com in France might see "Gemini isn’t currently supported in your country. Stay tuned!" message. Gemini functionalities such as "Help me write" in other Google Workspace products work properly. **Workaround:** None right now.
**Summary :** There may be issues accessing Google Workspace Extensions (Google Calendar, Google Keep and Google Tasks) from Gemini app **Description :** We are experiencing an issue with some Extensions in the Gemini app (gemini.google.com). Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-11-08 00:30 US/Pacific with current details. We apologize to all who are affected by the disruption. **Diagnosis :** Users may observe error messages when trying to use Calendar, Keep, and Tasks extensions from the Gemini app. This is limited to only enterprise users and does not impact consumer accounts. **Workaround :** None at this time.
We're investigating reports of an issue with Gmail. We will provide more information shortly.
We are experiencing an issue with Google Workspace Support. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2024-10-16 23:00 US/Pacific with current details.
**Summary:** Customers may experience intermittent issues with support case creation **Description:** We are experiencing an intermittent issue with Google Workspace Support case creation beginning on Wednesday, 2024-10-02 14:20 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2024-10-02 18:00 US/Pacific with current details. We apologize to all who are affected by the disruption. **Diagnosis:** Impacted customers may receive an unexpected error while attempting case creation. **Workaround:** Retrying the case creation process may be successful due to the intermittent nature of the issue.
**Summary:** Google Drive users may experience increased error rates. **Description:** We are experiencing an intermittent issue with Google Drive beginning on Monday, 2024-09-16 10:11 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2024-09-16 11:45 US/Pacific with current details. We apologize to all who are affected by the disruption. **Diagnosis:** Google Drive users may experience increased error rates. **Workaround:** Customers may see success in retries.
Third-party services including, but not limited to those of Google Workspace, Hubspot, Microsoft Office 365 operate on their own servers and are not in the control of the iEdit Network. We do not warrant these services or their uptime. We cannot be held liable for their any loss of data or access.